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Welcome to the Help Center
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New Accounts
What do I need to open an account?
How long does it take for the account to get approved?
What type of account can I open with TradeUP?
Where can I access TradeUP’s newsletters and blogs?
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Funding/Withdrawal
How do I deposit funds into my account?
How long does it take for my funds to be available to trade if I fund the account via ACH?
How long does it take for my funds to be available to trade if I use wire transfer?
Where do I check my deposit history?
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Stock Trading - General
What does it mean to invest in a stock?
How do I make money investing in stocks?
What is a stock ticker symbol?
What is a stock split?
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Stock Trading - Order Types
What is a market order?
What is a limit order?
What is a stop order?
What is a stop limit order?
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Stock Trading - Fractional Shares
How do I place a fractional share order?
Which stocks can I trade with fractional shares?
Is there a minimum for fractional share orders?
What to expect when you hold fractional shares
Stock Trading - Trading During Extended Hours
Does TradeUP allow me to trade pre or after regular market hours?
How do I place orders during extended hours?
What type of orders are supported during extended hours?
Stock Trading - Cash Account
What is a cash account?
What are settled and unsettled funds?
Where do I check my account type?
Can I day trade in a cash account?
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Stock Trading - Margin Account
What are the benefits and risks of a margin account?
What are the differences between a margin account and a cash account?
Can I day trade in a margin account?
What is TradeUP's leverage allowance for U.S. stocks?
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Stock Trading - Day Trading
What is a Day Trade?
What is a PDT (Pattern Day Trader)?
Can I reset my PDT status?
I have not been marked as a PDT, why can’t I open positions?
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Stock Trading - OTC (Over-the-Counter)
What are OTC (Over-the-Counter) stocks?
What is the Pink Market (“Pink Sheets”)?
How do I get OTC trading permission?
What OTC stocks are available for trading on the TradeUP platform?
Option Trading
How do I trade options?
What are the requirements to trade options?
Can I use margin to purchase option contracts?
What are the options trading commissions?
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Other
Where can I find my account number?
Does TradeUP offer IRA or joint accounts?
Can I hold U.S stocks overnight?
Can I still operate T+0 trades when my account's net value drops to below $2,000?
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TradeUP Authenticator
TradeUP Authenticator
Enable 2-Step Verification
Disable 2-Step Verification
Using the Authenticator
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