Once the application is successfully submitted, it normally takes about 1-2 business days for the new account team to review and approve your account.

If additional information is needed, you will receive an email notification from TradeUP requesting further response. You may upload the required documents (Photo ID or Proof of address) directly through the TradeUP platform.

Please closely monitor your email inbox (including your Spam/Junk folder) to ensure you don’t miss any communication.

We surely appreciate your patience!

Still got questions? Contact TradeUP Customer Support by email at support@tradeup.com or reach out to us on Live Chat!