To update your email address or phone number, please use your TradeUP App under Me>Settings>Account & Security.
To update your personal information (such as name, residential address, etc.), please email firstname.lastname@example.org from your on-file email address with a copy of your valid photo ID copy or proof of address. Your changes are subject to compliance review and will be approved in 1-2 business days if supporting documents are sufficient.
To update your employment or financial information: Please email email@example.com. Change of employment should include:
For updates in financial information, please send the new values for: