To update your email address or phone number, please use your TradeUP App under Profile > Settings (top right corner) > Account Management
To update your personal information (such as name, residential address, etc.), please email email@example.com from your on-file email address with a copy of your valid photo ID copy or proof of address. Your changes are subject to compliance review and will be approved in 1-2 business days if supporting documents are sufficient.
To update your employment or financial information: Please email firstname.lastname@example.org. Change of employment should include:
Employer Nature of Business
For updates in financial information, please send the new values for:
Annual Net Income
Liquid Net Worth
Total Net Worth
Still got questions? Contact TradeUP Customer Support by email at email@example.com or reach out to us on Live Chat!