There are two methods to enable 2-step verification : open the TradeUP app or scan the QR code

1. Open TradeUP to enable 2-step verification.

The first time you open the TradeUP Authenticator, the main screen is as follows:

Tap "Open TradeUP App"

If TradeUP is already installed on your phone, then you will be redirected to the TradeUP 2-Step Verification management page:

Tap "Enable 2-Step Verification" to begin the process

1.1 Enter your login password as prompted
1.2 After the password is verified, tap "Link" to link TradeUP with TradeUP Authenticator
1.3 You will see the successfully linked page. It is recommended you set an alias for easy identification of your account information.
1.4 Remember the dynamic code displayed on your phone (make sure it is within the validity period), tap "Enable Now" at the bottom of the page to jump back to TradeUP (If you don't see the prompt, please switch back to TradeUP manually)
1.5 Enter your six-digit dynamic code in TradeUP. 2-step verification has been successfully enabled!

2. By scanning the QR code to enable 2-step verification

2.1 Head to Account Management to enable 2-step verification
2.2 Click "Enable 2-step verification" to begin the process
2.3 Enter your login password as prompted
2.4 After the password is verified, you will be prompted to download TradeUP Authenticator. You can click "Next" if the app has already been installed on your phone.
2.5 Open your TradeUP Authenticator and choose "Scan QR code"
2.6 Align your camera with the QR code on the web page
2.7 You will see the successfully linked page. It is recommended you set an alias for easy identification of your account information.
2.8 Remember the dynamic code displayed on your phone (make sure it is within the validity period)
2.9 Enter the six-digit dynamic code on the web page. 2-step verification has been successfully enabled!

Still got questions? Contact TradeUP Customer Support by email at support@tradeup.com or reach out to us on Live Chat!