You can disable the 2-step verification on TradeUP mobile app or the website Please note: Turning off 2-step verification on any platform will disable 2-step verification completely.

1 Disable the 2-step verification on TradeUP mobile app

1.1 Head to Me>Settings>Account & Security>2-Step Verification
1.2 Tap "Disable 2-Step Verification"
1.3 Enter the dynamic code displayed on your TradeUP Authenticator (make sure it is within the validity period)
1.4 Enter your login password as prompted
1.5 2-step verification has been successfully disabled

2 Disable the 2-step verification on the website

2.1 Head to Account Management and click "Disable 2-step verification" to begin the process
2.2 Enter the dynamic code displayed on your TradeUP Authenticator (make sure it is within the validity period)
2.3 Enter your login password as prompted
2.4 2-step verification has been successfully disabled

Please note: After the 2-step verification has been disabled, the associated token will not be deleted automatically. You need to open TradeUP Authenticator to delete the token manually.

Still got questions? Contact TradeUP Customer Support by email at support@tradeup.com or reach out to us on Live Chat!