TradeUP Authenticator Deleted or Reinstalled

Since deleting or reinstalling TradeUP Authenticator will not disable the 2-step verification of the associated account, you will still be asked to enter a dynamic code.

If you encounter this problem, please contact customer service via our in-App Live Chat under Profile > Help Center > Live Chat Bubble (bottom right corner). Our customer service representatives will help you reset your Authenticator. 

 

Still got questions? Contact TradeUP Customer Support by email at support@tradeup.com or reach out to us on Live Chat!