TradeUP Authenticator Deleted or Reinstalled

Since deleting or reinstalling TradeUP Authenticator will not disable the 2-step verification of the associated account, you will still be asked to enter a dynamic code.

If you encounter this problem, please contact customer service via our in-App Live Chat under Profile > Help Center > Live Chat Bubble (bottom right corner). Our customer service representatives will help you reset your Authenticator. 


Still got questions? Contact TradeUP Customer Support by email at or reach out to us on Live Chat!